Western Union makes it easy to send money to an inmate’s account. Our simple, reliable cash transfer services are available anytime you wish to send money to a loved one currently serving time at a U.S. correctional facility.
No matter what happens in the lives of your loved ones, you can still be there for them. Western Union works with correctional facilities throughout the United States to help senders supply much-needed funding to inmates. They’ll use the money for their morning coffee, snacks, and the personal items they need during their incarceration.
When you send money to an inmate, funds are deposited directly into your loved one’s commissary account. The inmate can use those funds to make any desired purchase through the facility’s commissary service.
Western Union gives you four convenient ways to send money into an inmate’s account. Send with the Western Union® app, online, by phone, or at one of our 55,000 agent locations around the country.
You’ll just need the name of the correctional facility, the inmate’s name and account number to begin your money transfer.
Send money on the go anytime with our app.
1. Open the WU® app and log in with username and password (Touch ID if applicable) or download, if you don’t have the app.
2. Select ‘Send money to inmate’.
3. Provide the name of the correctional facility, inmate's name and account number.
4. Enter credit3 or debit card information.
5. Await the confirmation email with tracking number (MTCN) of your transaction.
Prefer to make payments in person? Send money to an inmate from one of over 47,000 agent locations across the country.
1. Head to a nearby Western Union® agent location.
2. Provide the agent with the name of the correctional facility, inmate’s name and account number.
3. Pay using cash or, where available, with a debit card issued from a bank in the United States.
4. Take your receipt with the tracking number (MTCN) of your transaction.
Need to fund a commissary account by phone? It’s easy:
1. Call 1-800-CALL-CASH® (1-800-225-5227) to send money using a credit3 or debit card.
2. Follow the prompts and provide the requested information. You’ll need the correctional facility name, inmate’s account number, inmate’s complete name & send amount.
3. Save your tracking number (MTCN) as proof of payment.
Send money to an inmate’s account in a U.S. correctional facility using your credit3 or debit card, with cash, Apple Pay® or transfer funds directly from your bank account.
Save time when you send money to an inmate by completing your money transfer in the Western Union® app. You can also start in the app and finish paying at a nearby agent location by choosing the choose the “Pay in cash” option.
Western Union serves a variety of facilities
Send money to inmates at county, state and federal correctional facilities.
Convenient agent locations throughout the U.S.
More than 55,000 Western Union® agent locations across the US.
Western Union provides service you can trust
We are a reliable option to support loved ones in correctional facilities.
3 If you're using a credit card, a card-issuer cash advance fee and associated interest charges may apply. You can avoid these fees by using a debit card.