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Contact Us

If there is something wrong with your transfer, you can:

  • Contact us at 0 800 566 756 or +32 2643 8942.
  •     German: Daily, 9:00am – 12:00am CET
  • Send an email to our Customer Care at
  • Complete the form below.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to:

To exercise your privacy rights, please contact Western Union by completing the Individual Rights Request form. 


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